Maxis 电话配套详情

附上Maxis有关负责人所发送过来的电话配套详情，以供大家参考。

谢谢！

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Dear Mr. Chew,

Good day to you!

With reference to our discussion, attached below are the Package Offer Details for KOPERASI GURU-GURU SEKOLAH CINA PULAU PINANG (Education Package for School Teachers).

PACKAGE NAME : VALUE PLUS SUPREME

Monthly Commitment Plan : NIL / PAY PER USE

Contract Term : 24 Months

Call Rates	Maxis to Maxis	Maxis to Others
Voice Calls	10 sen/min	10 sen/min
Video Calls	10 sen/min	40 sen/min
SMS	5 sen/SMS	10 sen/SMS
MMS	25 sen/MMS	50 sen/MMS

FREE SMS within Koperasi Community FREE MMS within Koperasi Community	FREE 300 SMS/month FREE 100 MMS/month
FREE VOICE CALLS within Koperasi Community	FREE 38 hours intra community calls
Contract Penalty	Contract penalty applies for early termination before the expiry date of the contract.

Advance Payment

Value Plus Supreme	Rate plan Advance payment	Device Advance Payment
1st Corporate Individual Line	No	RM100
2nd Corporate Individual Line	RM50	RM100

FREE DEVICE : SAMSUNG ERICA. Please take note; Maxis reserves the right to change the Handphone Model & Colour without prior notice, depending on stock availability.

Advance payment (for Device) RM 100 for 1^st Line.

2^nd Line RM 50 (for Rate Plan) + RM 100 (Device Payment) = RM 150 for 2^nd Line.

All Advance Payment paid by the user, will be rebated into user’s monthly bill.

I have furnish the Package Details for your perusal and information as well.

Please do not hesitate to contact me for further clarification pertaining to this.

Thank you.

Regards,

Ms. Thilo

012-4000126

Maxis 电话配套问题

大家好，
很多社员都面对了电话配套启动方面的问题。经过多次与Maxis有关负责人接洽之后，她于今天通过电邮答复了我们并道歉。在此，我将她的答复粘贴在这里，希望能解答大家的疑问。谢谢。

Dear Mr. Chew,

Good day to you!

With reference to my few earlier tele-conversation and discussion with you, regarding the Maxis Package to Koperasi Guru-Guru Sekolah Cina Pulau Pinang.

As I did mentioned to you earlier, they have been a few submission which has been pending due to a few issues such as port-in issue/ Mobile Number belongs to other owner name/ Sim-Card/Device delivery address/supplementary lines/etc. Therefore, all the pending ones will be rejected by my HQ, then we need to follow-up with the individual user to check/ verify/ clarify and re-confirm with each of them. Once the verification done, we need to re-submit with the updated info to HQ once again. Then, HQ will proceed for processing those submission once again. This process will be repeated continuously until all those submission has been completed entirely.

Thus, there was a slight delay during this processing period and we apologize for this. As mentioned to you earlier, our processing will be done batch by batch progress. The overall complete list will be provided to you once the entire submission (including the pending and rejected ones – in some cases, main line is completed, but pending supplementary line).  Appreciate your kind patience and co-operation in this matter to inform on the status of this submission to your teacher members.

However, I will send you the ‘successful user list’ – batch by batch on weekly basis. Thus, attached herewith is the successful user list under this Koperasi group. I will continue to send another List (Batch 2) once we have another updates from HQ, from time to time to update you on the status.

On behalf of Maxis, we sincerely apologize and regret for all the in-convenience caused. We will try our level best to complete the entire submission as soonest as possible.

Please do not hesitate to contact me if you require further clarification on this matter.

Thank you.

Regards,

Ms. Thilo